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Grand Court Hotel Jerusalem Reviews - 81% stars hotel

Average
81%
From 38 Guest Reviews 100
Address: 15 St. George Street P.O. Box 280, 91002, ISRAEL
Hotel
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Reviews written by actual hotel guests - hotel reviews you can trust.

All of the reviews on this page were submitted by individuals who made reservations though our system; inisrael.com. In this fashion we can ensure that guests of the hotels submit reviews that are genuine and unbiased. The hotel desk has the option of replying to each review written about it in order to give their take on that unique customer's experience. inisrael.com - your Israel hotel guide since 1995.

Hotel reviews

76%

Dr

Hotel review by Sepideh, Australia in 28 August 2012

we enjoyed our stay, it would be helpful if you had more frequent shuttles to and from the Old City everyday. We felt there were not enough shuttles. Thank you otherwise!...

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reviews hotel

100%

Jerusalem Stay

Hotel review by Lauren, United States in 17 November 2011

We actually began with a tour group for the first 4 days then stayed on an additional 4 days. The hotel staff was great and the location was excellent. We had access to the Old City and most venues within walking distance. It was clean, safe and very enjoyable. ...

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reviews hotel

92%

may2011

Hotel review by Farnaz, United States in 28 October 2011

We loved this clean and comfortable hotel. People at the desk were very polite and helpful. Room is great and comfortable. ...

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reviews hotel

100%

An excellent hotel

Hotel review by Marco , Italy in 17 September 2011

Grand Court Hotel is an excellent hotel located in a good place of the city near Damascus gate. It's easy to reach Central Bus Station as well as Yad Vashem and ount Herzl. I recommend you Grand Court Hotel....

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reviews hotel

100%

Very Honest

Hotel review by Michael, United States in 04 September 2011

The desk clerk was very clear about the charges and assured me that nothing would charged without permission. Breakfast was included lots of food and a big variety to choose from. The rate was 40% less that the hotel right next to the Grand....

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reviews hotel

90%

Mr.

Hotel review by EDUARDO, United States in 10 June 2011

Employees acted "robotic", unfriendly and impersonal. Reception personal do not look at eyes when talking. Always doing something else when you ask them a question. They never smile. Same with breakfast waiters at restaurant. They never greet patrons, and remove plates from tables without even as...

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reviews hotel

94%

carpeting

Hotel review by charlotte, United States in 21 March 2011

carpeting in dining room and in hotel room very soiled...

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reviews hotel

100%

Rev

Hotel review by Peter, United States in 21 March 2011

Never had a chance to make this trip. your hotel looked wonderful and expect a future visit. ...

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Hotel reviews

80%

Grand Court is a great choice

Hotel review by Alexander, United States in 21 February 2011

We thought the hotel was terrific - walkable to all, comfortable, great breakfast, nice room. ...

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reviews hotel

98%

Mr

Hotel review by James, United Kingdom in 18 December 2010

The hotel is ideal for Business and Pleasure alike, wonderful staff, especially the reception staff such as NORA and other are very nice and always ready to help. Advice: Please fixed the internet, it does not work on the upper floors, it only work on the ground floor, same problem every time I sta...

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reviews hotel

100%

Mrs Bittner

Hotel review by Donald, United States in 14 November 2010

Hotel was very nice looking. Food was fantastic, rooms clean....

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Hotel reviews

76%

Drinks

Hotel review by Marina, Germany in 09 November 2010

It is very nice that a water cooker was in the room. But why no tea and coffee are provided? I think this is a small thing and make the improve the comfort of the room....

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reviews hotel

86%

JG London

Hotel review by Janet, United States in 11 August 2010

Very good value for money. Pool area needs more loungers and more umbrellas as shade is very limited. Breakfast was excellent except for the coffee which although hot, was never freshly brewed. Service at breakfast was excellent. Staff at reception were very helpful....

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Hotel reviews

76%

Great value

Hotel review by Isaac, United States in 09 August 2010

The location is close to Meah Shearim, and convenient in that regard. The hotel was actually very nice, although the service can be improved, as well as the cleanliness in the public areas. The breakfast was fantastic, better than I have experienced at most Jersalem hotels. If they would improve the...

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Hotel reviews

68%

mrs

Hotel review by Lise, Denmark in 02 August 2010

Ok hotel. We had problems about the deposit you made from our Visa card, that made our creditcard unusuable for the rest of our vacation. Therefor we had many problems futher on on our vacation:-( :-( :-(...

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Hotel reviews

60%

Grand Court - Do not stay

Hotel review by john, United States in 23 July 2010

The hotel is a very nice and clean, and the breakfast foods were good but I should of heeded the reviews that I read online. This hotel is built only to service large tour groups. My wife and I took my parents to Israel, Jordan and Egypt as a present. The Grand Court hotel was our first hotel af...

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Hotel reviews

46%

Tim

Hotel review by tim, Australia in 08 July 2010

The hotel was not client oriented. Tea and coffee in the room was an axtra charge. The air conditioning was too noisy for sleep. The checkin staff attitude was confrontational....

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Hotel reviews

80%

Review on the Grand Court Hotel

Hotel review by Daphne, United States in 20 May 2010

The hotel was a good value for the money charged/night, but the service was not up to the standards of western hotels. Since I knew my way around the city and didn't require much in the way of service, it was fine, but had I been in a place where I wasn't familiar, I would have liked better attentio...

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Hotel reviews

80%

Madame

Hotel review by Sabrina, Switzerland in 18 May 2010

Hotel comfortable mais trop touristique (voyages organisés). Trop de groupes. Ce n'est pas l'endroi idéal pour des voyageurs "sac à dos" ou voulant plus s'approcher de la culture (des cultures) locale(s). Le personnel était très agréable et compétent. Idéal pour personnes âgés et familles avec...

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Hotel reviews

78%

Good for the money

Hotel review by Laura, United States in 05 May 2010

Bathroom is kind of small. The king bed is to individual beds put together, but overall the rooms are comfortable and clean. The water in the pool is too cold and there should be a spa so you can go and relax after a long day of tours. There should be at least half and hour internet free, since is n...

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reviews hotel

100%

.

Hotel review by alter, United States in 16 March 2010

I highly reccomend the grand court hotel to all my freinds and family. the staff is very courtous and professional the location is perfect and the rooms very comfortable...

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Hotel reviews

62%

Review

Hotel review by Susan, United Kingdom in 23 January 2010

We chose the Grand Court for its location, near to where our daughter lives, and it was very good value for money.Excellent buffet breakfast. It's also just a short walk to the Old City. The staff were helpful and polite, but the rooms are a bit shabby and out of date,with carpets which need replaci...

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reviews hotel

86%

Hotel review by b, United States in 15 December 2009

pretty good. one clerk stood out above all the others in the polite way he treated us and his willingness to answer any problems that arose "Fareed" was the best. others were average in their responses. requests for extra towels were ignored. room lights were electronically controlled but sometimes...

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Hotel reviews

44%

our stay

Hotel review by neil, United States in 12 December 2009

the rooms are very dirty, look that they never clean the carpet....

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Hotel reviews

30%

No service at all!

Hotel review by Michael, Germany in 01 December 2009

I felt like a cow in a herd. Don't expect the staff to do anything for you. Any backpacker hotel is better than that. The furniture is in an awful condition. Its unclean and my things out of order. ...

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Hotel reviews

66%

Hotel review by Dan, United States in 24 November 2009

This hotel is conveniently located within 1 mile of the Damascas Gate. That is the biggest selling point. The pool was closed in early November and there was trash, leaves and algae in it (very unsightly). I don't know why they even advertised a pool. When I called to extend my stay there (bey...

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reviews hotel

94%

Lejos del barrio judio

Hotel review by alberto, Mexico in 27 July 2009

Es un hotel limpio cómodo muy buen servicio. La cena del viernes está muy buena. Está cerca de la ciudad vieja del lado árabe. Para llegar al barrio judío hay que tomar taxi o caminar como una hora. El servicio de internet es muy caro y no hay clave pública . ...

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Hotel reviews

62%

average hotel

Hotel review by Daniel, United States in 29 December 2008

I consider this an average hotel, but with an excellent staff....

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reviews hotel

92%

Jim D.

Hotel review by James, United States in 28 December 2008

We found our overall stay quite satisfactory. We came in with a tour group for 5 days and extended our stay one additional night. The Hotel is not situated in an area that is conducive to walking to any shopping or sight seeing. A taxi must be hired. Dining in the main dining room was very n...

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Hotel reviews

80%

feedback

Hotel review by waldemar, Israel in 28 December 2008

completely perfect place,nothing ells to add,will for sure,advice to others to stay, ...

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reviews hotel

100%

Wonderful

Hotel review by james, United States in 21 December 2008

We stayed here before and really liked it. This time they up graded us to their Presidential Suite and treated us wonderfully. The meals their are great!!!! ...

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Hotel reviews

76%

disappointed

Hotel review by edward, United Kingdom in 15 December 2008

Security poor, phone calls from fraudsters put through to my room at 2 a.m. without any checks having been done. Almost lost money as they claimed to be hotel management needing my credit card details. At breakfast poor attention from the staff....

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reviews hotel

100%

Had to cancel reservation

Hotel review by Francesca, United States in 11 December 2008

When I called to say that my daughter was ill and we were not going to be able to keep our reservation, the staff was very kind and understanding. They wished us well, and invited us to return on our next visit. I certainly will plan my next stay at the hotel....

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Hotel reviews

44%

Heike Bröning

Hotel review by Joerg, Germany in 09 December 2008

Wir besuchten das Hotel in der Hauptferienzeit während der Jomkipur-Ferien. Da zu dieser Zeit Jerusalem von Touristen geradezu überlaufen war, sind unsere gewonnenen Eindrücke u.U. nicht auf "normalere" Reisezeiten zu übertragen. Das Hotel war offensichtlich überwiegend auf die Abfertigung von groß...

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"we enjoyed our stay, it would be helpful if you had more frequent shuttles to and from the Old ..."
Sepideh, Australia
28 August 2012
76%
JAY, United States
23 June 2012
98%

Pictures from the hotel

Grand Court Hotel Jerusalem Map