Ein Gedi hotel dead sea Review - 58% stars hotel

Average
83%
From 453 Guest Reviews 100
Address: Ein Gedi Country Kibbutz Ein Gedi MP Dead Sea Ein Gedi, Israel
Holiday Village, Kibbutz Hotel
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"We had a great time! The rooms are "fine" if you have never been to Israel, expect a glorified ..."
Lisa , United States
24 July 2015
94%
Alison, United States
29 January 2015
100%

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Ein Gedi hotel dead sea Map


Traveler Rating:

58%

  • Rating 2/5Hotel (overall)
  • Rating 5/5Food
  • Rating 3/5Public areas (Pool, Lobby, Bar)
  • Rating 3/5Cleanliness/Hygiene
  • Rating 2/5Room comfort
  • Rating 3/5Atmosphere and design
  • Rating 2/5Bathroom
  • Rating 2/5Service
  • Rating 5/5Location
  • Rating 2/5Value for money

I recommend this hotel for:

  • Rating 4/5Traveling alone
  • Rating 4/5Families with young children
  • Rating 4/5Families with older children
  • Rating 4/5Romantic vacation
  • Rating 4/5Seniors
  • Rating 4/5Business
  • Rating 4/5With friends

Would stay at this
location again:
Absolutely!

Mr. L.

Posted by Joseph

The hotel location is excellent. It is in the middle of a natural wonder with a private beach that is very enjoyable. There is good affordable food at the beach and the hotel cafe is not too badly priced. The main issue is the rooms. They are in major need of updating. You can only clean an overused carpet bed and bathroom so much. The bathroom is rampant with mildew and leaked badly. It has a very scuzzy feel to it. The price of the hotel is higher than any I stayed at in Israel (170 for a single room). They are only getting away with this because there are no options for hotels here. There is the resort hotel and the hostel which is probably even more outdated. The staff there is typical Israeli which means does not understand the concept of customer service. My What the hotel needs is to retrain staff on how to assist customers based on western style hospitality and rehab. the entire hotel. If the hotel had this, they could probably charge even more money and still be a better value.

This review is the subjective opinion of the hotel's guest and not of inisrael.com

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Ein Gedi hotel dead sea responds:

Dear Sir/Miss, I thank you for you comments. These days our Hotel is undergoing renovations to some of the rooms and public areas, including the Lobby, so we may best provide for our guest's comfort and needs. This includes new furniture, fixtures, appliances etc. We do recognize the importance of professionalism and service in our industry. We are and will remain committed to improving that aspect of the hotel, through extensive training and industry related lectures and seminars. I apologize for any discomfort you may have felt during your stay with us. Truly, Ilan Sonderling-Guest Relations Manager.