Ein Gedi hotel dead sea Review - 52% stars hotel

Average
83%
From 453 Guest Reviews 100
Address: Ein Gedi Country Kibbutz Ein Gedi MP Dead Sea Ein Gedi, Israel
Holiday Village, Kibbutz Hotel
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"We had a great time! The rooms are "fine" if you have never been to Israel, expect a glorified ..."
Lisa , United States
24 July 2015
94%
Alison, United States
29 January 2015
100%

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Ein Gedi hotel dead sea Map


Traveler Rating:

52%

  • Rating 3/5Hotel (overall)
  • Rating 3/5Food
  • Rating 4/5Public areas (Pool, Lobby, Bar)
  • Rating 4/5Cleanliness/Hygiene
  • Rating 3/5Room comfort
  • Rating 2/5Atmosphere and design
  • Rating 2/5Bathroom
  • Rating 1/5Service
  • Rating 2/5Location
  • Rating 2/5Value for money

I recommend this hotel for:

  • Rating 3/5Traveling alone
  • Rating 4/5Families with young children
  • Rating 3/5Families with older children
  • Rating 3/5Romantic vacation
  • Rating 4/5Seniors
  • Rating 1/5Business
  • Rating 4/5With friends

Would stay at this
location again:
Absolutely!

Brr

Posted by Ekaterina

Well,in general everything was like everywhere in Israel, only reception girl was incredible, so our story in short: Through booking we asked a big double bed, not tween, picked together: "it's essential for us,because we're sleeping with our baby. We don't need separate baby's bed". We were asked to pay before at the reception and then we realize tween bed in a room and baby's bed. Excellent! They send me a guy, who tried to tell me, how it's good for a baby to sleep alone, but after all,he showed me a room with double bed - it was just near. So,I went to the reception to manage this and pretty girl told me, that they don't have any other options, more - they don't have double beds at all. funny, but I don't tink that lying is a good strategy! When I told her tht I saw such room,she told me, that I'm mistaking and who showed me!! After all, she told, that that room costs 25$ per night more, so I must pay. I asked, so you are mistaking and I must pay? She told with a smile,yes! Two days later their manager excused for this and we payd nothing more, but that moment I was... Furios, not less!

This review is the subjective opinion of the hotel's guest and not of inisrael.com

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Ein Gedi hotel dead sea responds:

Dear Sir/Miss, I would like to thank you for your remarks. Your feedback is very important to us. We do apologize for the misunderstanding which seemed to have occurred during the reservation process. I am glad to read that a manager adjusted your bill and we do apologize for any inconvenience and discomfort which you may have felt during your stay. Yours truly, Ilan Sonderling-Guest Relations Manager